warranty
Return, Exchange, and Warranty Policy:
Return/Exchange Policy:
USA: Within 30 days of purchase, if you are not absolutely satisfied with your purchase, for any reason, let us know by contacting customerservice@sportgrips.com to initiate either a refund or product exchange. Purchases made within the last 30 days will receive a full refund (or exchange) with shipping costs covered, no questions asked, provided the product is in its original condition.
Outside of USA: Purchasers outside of the United States are still afforded lifetime protection against manufacturing defects which Grasp The Grip, LLC will replace damaged products, but for refunds within 30 days that do not have manufacturing defects, the purchaser will cover return shipping costs.
For all returns/exchanges, please package your product and ship to:
Marty Rolnick
SportGrips
63 Prospect St, Fl 1
Greenwich, CT 06830
Warranty Information:
We’re confident in the quality of our products and guarantee them under a warranty that starts the day you order them. This product is warrantied for a lifetime against manufacturing defects by Grasp The Grip, LLC. This warranty guarantees that all products are free from manufacturing defects for the lifetime of the original purchaser. These defects are inclusive of the following and include a locking of the product that prohibits its use, excessive squeaking due to the metal-on-metal interface that is unable to be partially or fully rectified with oil-based intervention, and severe skipping of the set resistance level. Mild skipping is not covered under warranty except for within 30 days as that can occur over a long period of time with vigorous use of the products. The aforementioned defects can be reported at any time within the product’s lifetime. If you discover a defect in materials or workmanship, we will repair or replace the item, free of charge. Grasp The Grip, LLC and its distributors assume no responsibility for injuries from improper use, abuse, or unauthorized modifications.
Warranty Terms
- This warranty applies to the original purchaser of the product and is non-transferable.
- Coverage is limited to manufacturing defects and does not include damage caused by normal wear and tear, misuse, abuse, unauthorized modifications, or improper storage.
- Due to the anodizing process, there may be some small machination markings from the tooling process. These do not impact the product function or longevity and are commonly associated with use of anodized aluminum manufacturing and the assembly process and are not covered by warranty.
- Proof of purchase is required to validate warranty claims.
For claims exceeding 30 days from the purchase date, purchaser is responsible for paying return shipping costs. After payment, Grasp the Grip, LLC will provide a hipping label for repair or replacement of the product. Prior to processing please contact us by emailing customerservice@sportgrips.com to initiate a claim process. Please include photographs of the product and a description of the manufacturing defect.
Grasp The Grip, LLC offers no other warranty, express or implied.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights depending on your state.
NOTE: Purchases from unauthorized dealers/distributors void this warranty, including returns, exchanges and warranty.
REVOLUTION 2.0 FAQS
Why should you care about grip and forearm strength?
Grip and forearm strength is important because it serves as a key indicator of overall muscular strength and function and stronger grip and forearm strength has been associated with improved longevity. Here are some reasons why it’s significant:
- Functional Movement: Many daily tasks, such as lifting, carrying, and opening objects such as jars, require a strong grip.
- Athletic Performance: Sports and activities like rock climbing, weightlifting, and martial arts rely heavily on grip and forearm strength for performance. It can also enhance stability and control during complex movements.
- Health Indicator: Studies show a correlation between grip strength and overall health. Reduced grip strength can be associated to conditions like cardiovascular disease, reduced mobility, and even mortality, especially in older adults.
- Injury Prevention: Strong grip and forearm strength helps stabilize the wrist and forearm, reducing the risk of injury in the upper body. It also aids in preventing falls and other accidents.
- Rehabilitation: For those recovering from injury or surgery (especially in the hand, wrist, or arm), grip and forearm strength is often a key focus in physical therapy, helping restore function and mobility.
Why is it called the Revolution 2.0?
SportGrips has been crafting grip strength tools for over a decade, and we’re excited to continue that legacy after taking over from the original owner, Chris. We’ve kept the spirit of the Revolution product alive but added a few exciting updates. The new 2.0 version features a knurling design for better handling and improved internal construction to enhance the variable resistance profile, giving you an even better experience. Curious to know more about our journey? Check out our story on theAbout Uspage!
How does the Revolution 2.0 improve wrist and forearm strength?
TheRevolution 2.0 provides resistance in both directions, allowing for a full rangeof motion that targets and strengthens both sides of your forearmssimultaneously. The adjustable resistance feature helps users progress frombeginner to advanced levels and as the handles move independently, you canfocus on one or both wrists and forearms.
How is the Revolution 2.0 different from other grip and forearm strengthening products?
The Revolution 2.0 stands out from other grip and forearm strengthening products due to its unmatched quality, durability, and versatility. Here’s how it differs:
- Quality Materials: Unlike many products on the market that wear out quickly or lose resistance, the Revolution 2.0 is made from premium aluminum materials that ensure long-lasting use, making it a solid investment for anyone serious about improving their grip and forearm strength.
- Durability: While other products might break or become ineffective over time, the Revolution 2.0 is built to withstand even the toughest workouts. Its rugged design ensures that you’ll never have to replace it, saving you from having to buy multiple products over the years that’s typical of other products on the market.
- Effectiveness: The Revolution 2.0 is specifically engineered to target both grip and forearm muscles more efficiently than generic devices. Its unique design allows for more precise, progressive variable resistance, making it suitable for anyone from beginners to elite athletes. This level of targeted muscle engagement isn’t matched by basic handgrips or simple forearm rollers.
- One-Time Purchase: Unlike other tools that may wear down or require upgrading as your strength improves, the Revolution 2.0 is a one-time investment that grows with you, ensuring you’ll never need another forearm and grip-strengthening product again.
Who is the Revolution 2.0 suitable for?
The Revolution 2.0 is suitable for anyone and everyone who wants to improve their health, regardless of age, fitness level, or background. Whether you’re an athlete looking to enhance your grip and forearm strength, a busy professional seeking an efficient way to stay active, or someone simply aiming to maintain functional strength in daily life, the Revolution 2.0 is for you. It’s designed to help improve not only your grip but also your overall strength and wellness, making it a versatile tool that addresses the needs of all audiences—be it fitness enthusiasts, beginners, or those focusing on rehabilitation. Everyone can benefit from incorporating the Revolution 2.0 into their health and fitness journey!
What is the durability of the Revolution 2.0 like?
The Revolution 2.0 ismade with high-quality anodized aluminum metal construction, ensuring longevity anddurability. Many of our clients have noted that it is built to last a lifetime, even withfrequent use (especially if you reset the knob after each use!). In fact, we offer a lifetime warranty for our products because they’re built to last! Just remember to turn back the variable resistance knob to the lowest resistance setting after each use to maximize the lifespan of the product.
Can the resistance level be adjusted?
Yes, the resistance is infinitelyadjustable, allowing users to customize their workout to match their strengthlevel. You can start light and gradually increase resistance as your strengthimproves. To see how you can adjust the resistance levels, check out ourHow-To videos here.
How portable is the Revolution 2.0?
The Revolution 2.0 is compact andeasy to transport, weighing around 2 pounds (10.5″L x 1.5″W). It can fit easily into a gym bag and can be used at home, in the gym, in the office, or while traveling.
Are you going to release the other SportGrips products?
We are planning on incremental releases of our prior product line including the SideWinder Grip Twister and the Xtreme T6. We decided to discontinue the Pro Xtreme product line.Sign up on our e-mail listto keep updated on when our next product drops.
My Revolution 2.0 is squeaking-what can I do?
Over time, the device may get a little noisy, but this is easy to fix with a bit of oiling. Heavy users usually do this about once a year, while others may go much longer. To quiet the noise, apply a few drops of clean oil—such as 3-in-1 oil or even car oil—into one key spot. The type of oil isn’t critical, as long as it’s clean.
Look down into the center of the unit, where you’ll see red and white material. Apply 4-5 spaced-out drops of oil into this area. Stand the unit upright on its end for a few hours with no tension to let the oil penetrate. Afterward, turn the device multiple times to work the oil in. This should resolve most issues.
LOGISTICS FAQS
How can I track my order?
Once your order ships, you will receive an email with a UPS tracking number. Simply click on the tracking link or enter the number on the UPS website to follow your shipment’s progress.
How can I contact customer service?
You can reach our customer service team by emailingcustomerservice@sportgrips.comor calling 914-462-1412 during business hours (8am-6pm EST Monday-Friday). We’re here to help with any questions or concerns!
Does the Revolution 2.0 ship outside of the US?
We ship internationally on a case-by-case basis. Please note that shipping fees and delivery times may vary based on your location. International customers are responsible for any customs duties or taxes. Please reach out tomarty@sportgrips.comwhere we can determine if we can ship our products to your country.
Will this interfere with traveling/TSA, etc.?
The Revolution 2.0 is compact and designed for portability, making it easy to take with you when traveling. It should not cause issues with TSA, but we recommend packing it in your checked luggage to avoid any potential delays at security checkpoints.
Where is the product made?
The Revolution 2.0 is proudlymade in the USA(Waterbury, CT) using high-quality materials to ensure durability and performance.
Do you offer returns/Exchanges/PRODUCT WARRANTIES?
Yes. If you are not absolutely satisfied with your purchase, for any reason, let us know by contacting customerservice@sportgrips.com. Purchases made within the last 30 days will receive a full refund with shipping costs covered, no questions asked, provided the product is in its original condition. You may also exchange your product if your product arrived damaged. Purchases made outside the 30 day window will be refunded in full, minus a $25 restocking fee, back to the customer’s original form of payment.
Please refer to our returns/exchanges/product warranty policy for any other questions.
For all returns/exchanges, please package your product and ship to:
SportGrips C/O AJ
VilleSwiss
205 Cherry Street
Waterbury, CT 06702
What methods of payment do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout. We aim to make the purchasing process as smooth as possible.
How can I cancel my order?
To cancel your order, please contact us as soon as possible atcustomerservice@sportgrips.comafter placing it. If the order hasn’t shipped yet, we’ll cancel it and issue a refund. Once it has shipped, you may need to initiate a return.
Do you offer promotions?
Yes! We occasionally run promotions and offer discounts. Be sure to Sign up for product updates and follow us on social media (@sportgrips on Instagram;@sport.grips on TikTokorSportGrips on YouTube/Facebook) to stay updated on the latest deals from us and our strategic partners.